Support

Frequently Asked Questions.

Everything you need to know about your SŌULAR products. How to use them, care for them, and get the most out of them.

Sōul Mat

Everything you need
to know about your mat.

Your Sōul Mat is a vegan-certified, PVC-free and non-toxic mat with a premium PU surface bonded to a natural rubber base. Designed to be biodegradable within 1 to 5 years in normal landfill conditions. Gentle on your body and safe for the planet. Approximately 4.5mm thick, offering the ideal balance of cushioning and stability while keeping it lightweight enough to bring anywhere.

Common questions
After every session, wipe the surface with a clean damp cloth. For a deeper clean, mix one drop of mild dish soap into warm water, wipe the surface, then go over it again with a clean damp cloth to remove all residue. Never leave moisture sitting on the mat.
Avoid any spray containing tea tree oil or oily ingredients. These degrade the PU surface over time. A diluted natural mat spray without oils is fine. Plain water works perfectly for everyday care.
Always roll your mat with the PU side facing outward. We do not recommend folding your mat as this could leave visible creases. Store in a cool, dry place away from direct sunlight and heat sources.
Your mat is biodegradable, which means prolonged exposure to direct sunlight can speed up the rate of degradation. The occasional bit of sun is fine. Just avoid leaving it out in strong sunlight for extended periods.
Completely normal. Natural rubber has a distinctive scent when new. It is safe and harmless. Unroll your mat in a ventilated space for a day or two before first use and the smell will fade naturally.
The PU surface performs best when clean and slightly damp. If your mat feels slippery when new, it just needs two or three sessions to break in. A light mist of water before practice helps. If it has been unused for a long time, mix a drop of dish soap in warm water, wipe the surface gently with a soft cloth, rinse with a clean damp cloth, and allow it to dry completely before use.
With regular care, your Sōul Mat should last three to five years of consistent daily practice. The premium PU surface holds grip and appearance far longer than standard foam mats.
The mat does not contain aldehyde-based colour fixatives, so some slight fade over time is natural. We recommend wearing dark clothing during practice to avoid any transfer onto light fabric.
Cleaning guide
After every session

Quick Clean

  1. Wipe the surface with a clean damp cloth.
  2. Allow to air dry completely before rolling up.
  3. Roll with the PU side facing outward and store in a cool, dry place away from sunlight.
Every 1 to 2 weeks

Deep Clean

  1. Mix one drop of mild dish soap into warm water.
  2. Wipe the surface with a damp cloth, then remove all residue with a clean damp cloth.
  3. Air dry with the PU side facing upward in a cool, ventilated space away from sunlight.
Good to know

Do not fold. We do not recommend folding your mat as this could leave visible creases. Roll it up with the top side facing outward between every use.

Avoid sunlight. Your mat is biodegradable and prolonged exposure to the sun can speed up the rate of degradation. A little sun is fine. Just do not leave it out for long periods.

Colour. The mat does not contain colour fixatives. We recommend wearing dark clothing during practice to avoid any transfer onto light fabric.

MAG Bottle

Everything you need
to know about your bottle.

Your MAG Bottle is BPA-free double-wall insulated stainless steel with a powder coat finish. All SŌULAR lids are leak-proof. The lid and bottle body are fully interchangeable across all SŌULAR sizes and colours.

Common questions
Yes. The bottle is BPA-free double-wall insulated stainless steel. The silicone base protector and lid seal are also food-grade and BPA-free.
The bottle body and magnetic lid are not dishwasher safe. Heat and pressure can damage the powder coat finish and affect the magnetic seal. The silicone base protector is dishwasher safe on the top rack only.
All SŌULAR lids are leak-proof. If yours is leaking, one of the following is likely the cause:

A. Your lid is not screwed on correctly. Remove and reattach firmly.

B. The silicone seal has dislodged during cleaning. Remove the lid, locate the seal, and press it firmly back into place.

C. Your lid has been damaged or the silicone seal has been lost. A replacement seal is available to purchase at soular.au.
Yes. Every SŌULAR lid fits every SŌULAR bottle base. Swap colours, replace just the lid, or pick up an extra. Shop lids and bases separately in the Bottles and Accessories collection.
Fill with warm water and a tablespoon of baking soda. Leave for 30 minutes, then rinse well. For anything stubborn, add a small splash of white vinegar and rinse thoroughly after.
With normal use and care, the magnet maintains its strength for the life of the bottle.
Yes. The double-wall insulation works for both hot and cold drinks and the exterior stays comfortable to hold. For very hot liquids, allow pressure to release slowly when opening the lid.
Cleaning guide
Every day

Quick Clean

  1. Remove the lid and rinse both the bottle and lid under warm running water.
  2. Leave the lid off to air dry completely.
Once a week

Deep Clean

  1. Use a bottle brush with warm soapy water to clean the inside of the bottle.
  2. Soak the lid in warm soapy water for five minutes, then rinse thoroughly.
  3. Wipe the magnetic surface with a damp cloth only. Do not submerge.
  4. Air dry with the lid off before reassembling.
Good to know

The silicone base protector. Remove and wash separately with warm soapy water, or place on the top rack of the dishwasher. Reattach only once it is fully dry. Keep it on during use to protect both your bottle and your surfaces.

Resistance Bands

Everything you need
to know about your bands.

Your SŌULAR resistance bands are made from premium woven fabric with a non-slip silicone inner wave to prevent rolling. Five resistance levels, designed for Pilates, strength training, and rehab work.

Common questions
Place the band around your thighs, just above the knees, for lower body exercises like squats, glute bridges, and lateral walks. For upper body, hold the band with both hands for pull-aparts, rows, and shoulder work. Always start with a lighter resistance and progress gradually as your strength builds.
If you are new to resistance bands, start with light or medium. You should feel the burn without compromising your form. As your strength builds, move up a level. The goal is controlled movement, not struggle.
Wipe down with a clean damp cloth after each use. For a deeper clean, use a soft cloth with a small amount of mild dish soap diluted in warm water, wipe gently over the full surface, then go over again with a clean damp cloth to remove all residue. Air dry completely before storing.
Store loosely coiled in the pouch provided, away from direct sunlight and damp environments. Never store stretched or under tension as this weakens the material over time. Never store while still damp.
Check your bands for any signs of tearing, thinning, or fraying before every session. If you notice damage, stop using that band straight away.
Cleaning guide
After every use

Quick Clean

  1. Wipe down with a clean damp cloth.
  2. Air dry before storing loosely in the pouch.
When needed

Deep Clean

  1. Use a soft cloth with mild dish soap diluted in warm water.
  2. Wipe gently over the full surface.
  3. Wipe again with a clean damp cloth to remove all soap residue.
  4. Air dry flat or hung in a ventilated space before storing.
Ankle & Wrist Weights

Everything you need
to know about your weights.

Your SŌULAR weights are 1kg each, with a fabric exterior and adjustable velcro strap. Designed for Pilates, walking, and strength work. Versatile enough for ankles or wrists.

Common questions
Wrap around your ankle or wrist and fasten the velcro strap snugly. Use during walking, leg raises, glute work, Pilates, or upper body movements to add resistance to your practice.
Yes. Each pair includes two weights. Wear one on each ankle, one on each wrist, or mix and match depending on your workout.
Wipe with a clean damp cloth after each use. For a deeper clean, use mild soapy water on a soft cloth, wipe the surface and velcro strap, then wipe again with a clean damp cloth. Air dry completely. Never use heat.
Store flat in a cool, dry place away from direct sunlight. Prolonged sun exposure can cause the silicone to wear and colour to fade. Fasten the velcro strap before storing.
Use a soft-bristled brush to clean the hooks side. Always fasten the strap before storing to stop it catching on the fabric.
Cleaning guide
After every use

Quick Clean

  1. Wipe the fabric exterior with a clean damp cloth.
  2. Leave open in a ventilated space to air dry completely before storing.
When needed

Deep Clean

  1. Dampen a soft cloth with mild soapy water and wipe the surface including the velcro strap.
  2. Wipe again with a clean damp cloth to remove all soap residue.
  3. Air dry completely. Never use heat.
  4. Fasten the velcro strap before storing.
Good to know

Sun and storage. Store your weights out of direct sunlight for long periods as it can cause the silicone to wear and the colour to fade.

Velcro care. Always fasten the strap before storing to stop it catching on the fabric exterior.

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